The art of active listening and strategic questioning
Who is it for?
Professionals across all industries who want to enhance their communication skills by mastering the art of asking the right questions and truly listening to the answers. This course is ideal for those who recognise the power of effective questioning and active listening in building relationships, gaining insights, and driving better outcomes.
Overview
Effective communication isn’t just about what you say—it’s about understanding others and being understood. Often, communication breaks down due to poor questioning techniques or a lack of active listening, leading to missed opportunities, misunderstandings, and weakened relationships.
Why us?
We can help. Our trainers are seasoned communicators with deep experience in teaching the subtle yet powerful skills of questioning and listening. They have empowered countless professionals to enhance their communication capabilities, enabling them to connect more deeply with colleagues, clients, and stakeholders.
What you'll gain
- Techniques for formulating powerful, insightful questions that uncover the information you need.
- Enhanced listening skills that allow you to fully understand and respond to what others are saying.
- Strategies to create a more open and engaging communication environment, fostering better relationships and collaboration.
- Practical tools to apply questioning and listening skills in various contexts, from team meetings to client interactions.
How we do it
Through interactive discussions, role-playing exercises, and practical applications, we’ll help you refine your questioning and listening skills. You’ll learn how to craft questions that go beyond the surface, eliciting valuable information and insights. We’ll explore the principles of active listening, showing you how to truly hear and respond to others in a way that builds trust and encourages open dialogue. With hands-on practice and real-time feedback, you’ll leave equipped with the tools to communicate more effectively in any setting.
Duration
2-hour masterclass OR 1/2 to a full-day workshop.
